Opportunity Details

The client is seeking a Vice President of Client Service to join their team in Brentwood, TN. This newly created role will report directly to the CEO and focus on serving as a player-coach to account managers and teams. The Vice President will be responsible for advising on client strategy, staff direction, and implementation, as well as supporting the growth and profitability of the firm through business development and operational support. Key responsibilities include overseeing account teams, developing staff, managing client relationships, and driving stable account performance and client satisfaction.

In addition to staff leadership, the Vice President will work with the CEO to set and advance the company vision, develop long and short-term strategies, and identify new processes and systems to improve organizational efficiency. Building key relationships with clients, industry leaders, and collaborators will be essential, as well as managing client budgets, supporting new business development, and representing the organization locally and internationally. The ideal candidate will exhibit strong leadership skills, problem-solving abilities, honesty, transparency, and a determination to succeed in a dynamic and fast-paced environment.

Overall, the Vice President of Client Service role at the client in Brentwood, TN, is a key leadership position responsible for overseeing account teams, driving business growth, and maintaining client satisfaction. The successful candidate will work closely with the CEO to develop organizational strategies, implement new processes and technologies, and foster relationships with clients and stakeholders. Strong leadership, problem-solving, and communication skills are essential for this role, as well as a commitment to excellence, innovation, and integrity. The Vice President will play a crucial role in supporting staff development, managing client budgets, driving new business development, and representing the organization on a local and international level.