Sue Frammartino serves as the Director of First Impressions and has over 20 years of experience in administration and customer service. She supports all three lines of business, bringing a wealth of expertise in administrative efficiency, client service, and project coordination. Sue is an accomplished administrative professional, adeptly managing schedules, client communications, and project deadlines with precision and tact. She leverages exceptional organizational skills to streamline processes and enhance productivity. Adept at managing confidential information and fostering positive client relationships, Sue is committed to delivering exemplary administrative support that drives the success of projects across all three lines of business at Ratliff & Company. She consistently demonstrates a proactive approach to problem-solving, ensuring that client needs are met with professionalism and efficiency. She is known for her collaborative spirit, adaptability, and commitment to exceptionalism in administrative support. Sue has been dedicated to the Non-Profit sector, spending many years with the YMCA in Membership Services while raising 4 small children. Sue has been with Ratliff for over 20 years. Sue gives back to many charities and has a personal connection with The Multiple Sclerosis Society and The National Breast Cancer Foundation. She enjoys time with her family, especially her 4 grandchildren. She has extensive pop culture knowledge and is the best person for trivia nights!