Opportunity Details

The role will report to the Director of Transformation and Innovation and will focus on increasing business revenue by boosting sales through a seamless and frictionless customer experience (CX) across digital channels. The main goal is to scale, optimize, and share insights and improvements among brands to enhance customer experience and satisfaction. This position will involve implementing strategies to drive sales growth and improve overall customer satisfaction through innovative approaches.

The successful candidate will be responsible for identifying opportunities to enhance the customer journey and drive sales through digital channels. They will work closely with various brands within the company to share best practices and implement improvements that add value to each brand's customer experience. The ideal candidate will have a strong background in sales and marketing, with a focus on digital channels, and a proven track record of driving revenue growth through customer-centric strategies.