Opportunity Details

The client, a leading Healthcare Programmatic DSP in the Ad Tech industry, is seeking a Head of Customer Success to manage a team in the US. With over 200 employees globally, they work with top healthcare agencies and brands, specializing in programmatic pharma. The role involves managing a team of 3-4 Customer Success Managers, focusing on customer retention and growth, optimizing onboarding processes, and developing the team as the business expands. The ideal candidate will have at least 10 years of leadership experience in customer success or account management within healthcare or pharma, excellent communication skills, a strategic mindset, and a drive to lead and grow a skilled team.