Opportunity Details

The client is seeking a Head of Client Services to oversee and manage the client services team. The ideal candidate will be responsible for developing and implementing strategies to improve client satisfaction and retention. They will also be in charge of training and mentoring team members to ensure high-quality service delivery.

The Head of Client Services will work closely with other departments to address client needs and concerns effectively. They will be responsible for analyzing client feedback and data to identify areas for improvement and implement solutions. The candidate must have strong leadership skills and be able to effectively communicate with both clients and team members.

Overall, the client is looking for a dynamic and experienced individual to lead their client services team. The Head of Client Services will play a crucial role in maintaining strong client relationships and driving business growth through exceptional service delivery. The ideal candidate will have a proven track record in client management and be able to thrive in a fast-paced and challenging environment.