Opportunity Details

The Director of Retail position in San Clemente, CA is responsible for overseeing the client's retail stores and ensuring that the client's vision and values are translated into successful retail experiences for both customers and employees. This role involves strategic planning, operational execution, and driving growth initiatives within the retail sector. The Director of Retail is accountable for the profitability of the retail channel, fostering a high-performance culture, and delivering exceptional customer experiences through superior service. The ideal candidate will have a strong background in people management, employee development, and team engagement to create a motivated and results-driven workforce.

Key responsibilities of the Director of Retail include developing strategies to maximize sales, drive foot traffic, and increase revenue across physical stores by optimizing product assortment, pricing strategies, and promotional activities. Enhancing the customer journey and creating a memorable brand experience through store layout, design, and personalized interactions is also crucial. Additionally, the Director will lead operational aspects such as inventory management, supply chain coordination, and staffing to ensure efficiency and cost-effectiveness. This role also involves managing store expansion, special projects, and leveraging data analytics to understand customer preferences and market trends.

The ideal candidate for this position will have over 10 years of retail and operational experience, with a focus on multi-unit retail field operations, workforce management, and communications. They should have a proven ability to inspire others, establish positive work relationships, and lead a team effectively. Strong leadership, communication, and team-building skills are essential, as well as experience in apparel retail and managing a minimum of 10 stores. The Director of Retail must be willing to travel to store locations nationwide and be dedicated to creating a positive and productive work environment for employees.