Opportunity Details

The client is seeking a Director of Operations to join their team in Halifax, Nova Scotia. Reporting to the President, this role involves developing and executing operational strategies in alignment with the company's objectives. The Director of Operations will work closely with the management team to translate strategic goals into actionable plans, oversee performance measurement processes, and lead the operational divisions of Digital, Travel & Premiums. Responsibilities also include ensuring compliance with operational procedures, managing company expenses, and providing insights to improve performance.

The ideal candidate will have a Bachelor's degree in Business Administration or a related field, with at least 10 years of progressive operations experience, including 5+ years in a leadership role. Experience in the incentive travel, corporate events, or loyalty/rewards industry is desirable but not required. Strong strategic leadership skills, financial acumen, and operational expertise are essential for success in this role. The Director of Operations will also support the sales team, assist with program execution, and stay updated on industry trends through ongoing training and research.

In addition to overseeing operational strategies and performance optimization, the Director of Operations will play a key role in business development and program execution. This includes assisting with proposals, on-site management for incentive programs, and maintaining industry knowledge. Professional development, representation of the company within the community, and adherence to company goals and policies are also important aspects of this position. The client is looking for a dedicated professional who can drive organizational growth, foster a high-performance culture, and contribute to the overall success of the company.