Opportunity Details

The client is seeking a Chief Operations Officer (COO) in New York to help improve the current operational structure and expand to brick and mortar retail locations while developing an international presence. The COO will report directly to the CEO and work closely with a C-Level team to drive accountability in key processes, oversee the supply chain, manage costs, and develop a Retail Operations Network and International Network. The ideal candidate will have a track record of leading high-performance teams, experience in operations leadership with sales over $10 million and over 25 employees, and knowledge of retail, e-commerce, consumer goods, or manufacturing industries.

Responsibilities for the COO position include developing and managing performance metrics and goals across all departments, optimizing costs in the supply chain, managing COGS, forecasting, demand planning, inventory management, vendor management, logistics, and fulfillment. The COO will also assist in developing a Retail Operations Network and International Network, work with departmental leaders to implement company strategy, and coach and mentor team members to improve performance. Experience in strategic planning, KPI processes, and a strong understanding of delegation are key qualifications for the ideal candidate.

The client is looking for a COO with 5+ years of experience in an operations leadership role, a proven track record of success in managing a company with sales over $10 million and over 25 employees, and experience in retail, e-commerce, consumer goods, or manufacturing industries. Knowledge of Electronic Data Interchange (EDI) and a relationship with a partner like Walmart or other large retail distributor are considered advantageous. The ideal candidate will have a strong ability to deliver outstanding results, lead high-performance teams, and make quick decisions to meet unforeseen demands in a fast-growing environment.