Opportunity Details

The Communication, Technology & Media Director at the client is responsible for overseeing all technology platforms and tools used by the organization, such as the website, CRM systems, LMS platforms, Google Workspace, and Microsoft products. They ensure that the technology systems are up-to-date, secure, and support the charity's operations and communications. Additionally, the director manages all social media platforms, leads the social media team, and ensures that content is timely, appropriate, and aligned with the organization's mission. They also monitor incoming queries on social channels and ensure they are directed to the appropriate committee member or volunteer.

In terms of media relations and public engagement, the director prepares and distributes press releases with committee approval, cultivates relationships with media outlets and external organizations, and prioritizes the visibility and reputation of the client. They support the Chairperson in preparing for live interviews and other public-facing communications, as well as advise the Board on potential public relations risks or negative consequences from decisions. Additionally, the director handles complaints and manages PR risk by acting as the primary point of contact for addressing any issues that may arise.

Overall, the Communication, Technology & Media Director plays a crucial role in ensuring effective communication, technology management, and media relations for the client. They work to maintain the organization's online presence, engage with the public through social media, and handle any potential PR risks or complaints that may arise. By overseeing these key areas, the director helps to uphold the organization's reputation and mission while supporting its operations and communications.